it better for a Buffalo-based business to hire an in-house IT guy or outsource to an MSP?

For most small to mid-sized businesses with fewer than 100 employees, outsourcing to a Managed Service Provider (MSP) is usually much more cost-effective.
In-House Cost: A single full-time IT professional in Western NY typically costs $65,000–$90,000+ annually in salary and benefits, and they still take vacations, sick days, and have limited skill sets in niche areas like advanced cybersecurity.
MSP Cost: Partnering with a local provider grants your business access to an entire team of network engineers, cybersecurity experts, and helpdesk reps for a fraction of a single salary.
If you are exploring local options for IT Support Services in Buffalo, NY, AT Technology provides complete managed IT solutions, cybersecurity, and cloud management to keep your operations running smoothly without the overhead of an in-house team. For more information, visit https://attechnology.com/